Legal

Terms of Service

Last Updated: April 8, 2026

Effective Date: April 8, 2026

Welcome to Gravvit. Please read these Terms of Service ("Terms") carefully before using the Gravvit equipment rental platform (the "Service") operated by Gravvit ("we," "us," or "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Overview of the Service

Gravvit is a peer-to-peer equipment rental marketplace that connects equipment owners ("Owners") with individuals and businesses seeking to rent equipment ("Rentees"). We provide the platform, tools, and services that enable users to list, discover, book, pay for, and manage equipment rentals.

Gravvit is a platform, not a party to rental transactions. We facilitate connections between Owners and Rentees but do not own, operate, maintain, or inspect the equipment listed on the platform. All rental agreements are between the Owner and the Rentee. We are not responsible for the condition, safety, legality, or suitability of any equipment listed on the Service.

2. Eligibility and Accounts

2.1 Eligibility

You must be at least 18 years of age and capable of forming a binding legal agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements.

2.2 Account Registration

To use most features of the Service, you must create an account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

2.3 Account Types

You may register as an individual (personal account) or as a business entity (business account). Business accounts must provide valid business registration information.

2.4 Identity Verification

To promote trust and safety on the platform, we may require you to complete identity verification through our third-party partner, Stripe Identity. This may include submitting a government-issued identification document (driver's license, passport, or national ID card). We reserve the right to restrict access to certain features until verification is complete.

2.5 One Account Per Person

Each individual or business entity may maintain only one account. If we determine that you have created multiple accounts, we may suspend or terminate all associated accounts.

3. Equipment Listings (Owners)

3.1 Listing Responsibilities

As an Owner, you are responsible for:

  • Providing accurate and complete listing information, including equipment name, description, condition, location, pricing, availability, and photos.
  • Ensuring that your equipment is in safe, working condition and suitable for its described purpose.
  • Maintaining up-to-date availability schedules and pricing.
  • Complying with all applicable local, state, and federal laws and regulations related to the equipment and its rental, including any required permits or licenses.
  • Ensuring you have the legal right to rent out the equipment listed.

3.2 Pricing

Owners set their own rental prices. Pricing may include hourly, daily, weekly, and monthly rates. If delivery is offered, Owners must clearly state the delivery fee and delivery range. All prices are listed in the applicable local currency.

3.3 Equipment Condition

Owners must accurately represent the condition of their equipment. Any known defects, limitations, or safety considerations must be disclosed in the listing description. Failure to disclose material defects may result in account suspension and liability for damages.

3.4 Prohibited Items

The following items may not be listed on the Service:

  • Stolen property or items you do not have the legal right to rent.
  • Items that are illegal to own, possess, or rent in the applicable jurisdiction.
  • Weapons, firearms, explosives, or ammunition.
  • Hazardous materials or substances requiring special licensing.
  • Items that have been recalled for safety reasons.
  • Counterfeit or intellectual property-infringing goods.

We reserve the right to remove any listing at our sole discretion.

4. Renting Equipment (Rentees)

4.1 Booking and Rental Requests

To rent equipment, you submit a rental request through the Service specifying the desired dates, pickup or delivery preference, and any special requirements. Submitting a request does not guarantee a booking — the Owner must accept the request.

4.2 Rentee Responsibilities

As a Rentee, you agree to:

  • Use equipment only for its intended purpose and in accordance with any instructions or guidelines provided by the Owner.
  • Return equipment on time and in the same condition as received, subject to reasonable wear and tear.
  • Not sublease, sublend, or transfer equipment to any third party.
  • Inspect equipment at the time of pickup or delivery and promptly report any pre-existing damage.
  • Comply with all applicable laws and regulations while in possession of the equipment.
  • Operate equipment safely and, where applicable, hold any required licenses or certifications for operation.

4.3 Late Returns

If you fail to return equipment by the agreed-upon return date and time, additional rental charges may apply at up to two times (2x) the applicable daily rate for each additional day, or such other rate as specified by the Owner. Persistent late returns may result in account suspension.

4.4 Prohibited Uses

You may not use rented equipment for:

  • Any illegal activity.
  • Any purpose other than the equipment's intended use.
  • Any activity that creates an unreasonable risk of damage to the equipment or harm to any person.

5. Payments

5.1 Payment Processing

All payments are processed through our third-party payment processor, Stripe. By making a payment through the Service, you agree to Stripe's terms of service and privacy policy. We do not store your credit card numbers or sensitive payment credentials.

5.2 Rental Costs

The total rental cost is calculated based on the rental duration and the Owner's pricing tiers (hourly, daily, weekly, or monthly rates), plus any applicable delivery fees. The total cost is presented to you before you confirm a rental request.

5.3 Service Fees

We may charge service fees to Owners, Rentees, or both in connection with rental transactions. Applicable fees will be disclosed before you complete a transaction. Service fees are non-refundable except as expressly stated in these Terms.

5.4 Payment Authorization

By submitting a rental request, you authorize us to charge the payment method on file for the total rental cost (including any applicable fees and delivery charges). You may be required to provide a valid payment method before your first rental.

5.5 Owner Payouts

Owners will receive payouts for completed rentals in accordance with our payout schedule, less any applicable service fees. Payout timing and methods are subject to Stripe's processing requirements.

5.6 Taxes

You are solely responsible for determining and paying any taxes applicable to your use of the Service, including income taxes on rental earnings (for Owners) and sales or use taxes (where applicable).

6. Cancellations and Refunds

6.1 Rentee Cancellations

  • Before Owner acceptance: You may cancel a rental request at no charge.
  • After Owner acceptance: Cancellation may result in a partial refund or no refund, depending on how close the cancellation is to the scheduled rental start date. Specific cancellation fees, if any, will be disclosed at the time of booking.

6.2 Owner Cancellations

Owners who cancel an accepted rental request may be subject to penalties, including a cancellation fee and temporary reduction in listing visibility. Repeated cancellations may result in account suspension. We understand that circumstances arise, but frequent cancellations undermine trust on the platform.

6.3 Platform-Initiated Cancellations

We reserve the right to cancel any rental transaction if we reasonably believe it violates these Terms, involves fraud, or poses a safety risk. In such cases, refunds will be issued at our discretion.

7. Damage, Loss, and Liability

7.1 Condition Documentation

Both Owners and Rentees are strongly encouraged to photograph equipment at the time of handoff (pickup or delivery) and at return. Photos uploaded through the Service serve as evidence in the event of a dispute.

7.2 Rentee Liability

Rentees are responsible for any damage to, loss of, or theft of equipment that occurs during the rental period, beyond normal wear and tear. The Rentee's liability may extend up to the fair market replacement value of the equipment.

7.3 Damage Reporting

Either party may submit a damage report through the Service. Damage claims must be submitted within 48 hours of equipment return. Claims submitted after this window may not be eligible for resolution through the platform.

7.4 Dispute Resolution Between Users

If a dispute arises between an Owner and a Rentee regarding equipment condition, damage, or any other rental-related matter:

  1. Direct Resolution: Users are first encouraged to resolve the dispute directly through the in-app messaging system.
  2. Platform Mediation: If direct resolution fails, either party may request platform-assisted mediation. We may review evidence (photos, messages, rental details) and make a determination. Our determination in mediation is advisory, not binding, unless both parties agree otherwise.

7.5 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." We make no warranties, express or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

We make no representations or warranties regarding the quality, safety, legality, or suitability of any equipment listed on the platform or the accuracy of any listing information.

8. Delivery

8.1 Delivery Options

Some Owners offer delivery of equipment within a specified range and for a stated fee. Delivery availability, range, and pricing are set by the Owner and displayed on the equipment listing.

8.2 Delivery Responsibilities

  • Owners offering delivery are responsible for delivering equipment on time, in the condition described, and to the agreed-upon location.
  • Rentees receiving delivery must be available at the delivery location at the agreed-upon time and must provide accurate delivery address information.

8.3 Self-Pickup

When delivery is not selected, the Rentee is responsible for picking up and returning the equipment at the location specified by the Owner.

9. Reviews and Ratings

9.1 Review System

After a rental is completed, both Owners and Rentees may leave reviews and ratings for each other. Reviews are an important part of the trust and safety ecosystem on the platform.

9.2 Review Guidelines

Reviews must be:

  • Honest and based on your actual experience.
  • Relevant to the rental transaction.
  • Free of offensive, abusive, discriminatory, or defamatory content.
  • Free of personal information about the other party beyond what is necessary for the review.

9.3 Review Removal

We reserve the right to remove reviews that violate these guidelines. We do not remove reviews simply because they are negative, provided they are honest and comply with our guidelines.

10. Messaging and Communications

10.1 In-App Messaging

The Service includes an in-app messaging system for communication between Owners and Rentees. All messages are subject to these Terms.

10.2 Prohibited Communications

You may not use the messaging system to:

  • Harass, threaten, or abuse other users.
  • Send spam, advertising, or promotional content unrelated to a rental transaction.
  • Share or solicit personal contact information for the purpose of circumventing the platform.
  • Transmit malicious content, links, or files.

10.3 Push Notifications

We may send push notifications related to rental activity, messages, and important account updates. You can manage notification preferences through your device settings.

11. Non-Circumvention

You agree not to use information obtained through the Service to complete transactions outside the platform. This includes, but is not limited to, exchanging contact information for the purpose of arranging rentals directly and avoiding platform fees.

Violation of this provision may result in immediate account termination and, at our discretion, a fee equal to the service fees that would have been charged on the circumvented transaction(s).

12. Intellectual Property

12.1 Platform Content

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, icons, software, and the overall look and feel — are owned by Gravvit or our licensors and are protected by copyright, trademark, and other intellectual property laws.

12.2 User Content

By uploading content to the Service (including equipment photos, listing descriptions, reviews, messages, and profile information), you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute such content in connection with operating and promoting the Service.

You represent and warrant that you own or have the necessary rights to the content you upload and that it does not infringe any third party's intellectual property or other rights.

12.3 Copyright Complaints

If you believe that content on the Service infringes your copyright, please contact us at the email address listed below with: (a) a description of the copyrighted work, (b) the location of the infringing content on the Service, (c) your contact information, and (d) a statement that you have a good faith belief that the use is unauthorized.

13. Account Suspension and Termination

13.1 By You

You may deactivate your account at any time through the app or by contacting us. Account deactivation does not release you from any obligations arising from rentals in progress or outstanding payments.

13.2 By Us

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms.
  • Fraudulent, misleading, or illegal activity.
  • Conduct that harms or threatens the safety of other users.
  • Repeated cancellations, no-shows, or poor ratings.
  • Failure to complete identity verification when required.
  • Creating multiple accounts.

13.3 Effect of Termination

Upon termination, your right to use the Service immediately ceases. We may retain certain data as required by law or for legitimate business purposes, in accordance with our Privacy Policy. You may not create a new account if your account has been terminated for cause.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EQUUS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • (A) YOUR USE OF OR INABILITY TO USE THE SERVICE;
  • (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE, INCLUDING ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT;
  • (C) ANY EQUIPMENT RENTED THROUGH THE SERVICE, INCLUDING PERSONAL INJURY OR PROPERTY DAMAGE;
  • (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID TO US IN SERVICE FEES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS ($100).

15. Indemnification

You agree to indemnify, defend, and hold harmless Gravvit and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law or regulation.
  • Your content or listings.
  • Any rental transaction you participate in, including claims related to equipment condition, damage, injury, or loss.
  • Your infringement of any third party's rights.

16. Dispute Resolution

16.1 Informal Resolution

Before filing any formal legal claim, you agree to first contact us and attempt to resolve the dispute informally. We will attempt to resolve the dispute by contacting you via email. If a dispute is not resolved within 30 days of submission, either party may proceed as set forth below.

16.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. Arbitration shall take place in the county where you reside or at another mutually agreed-upon location. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.3 Class Action Waiver

YOU AND EQUUS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

16.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

16.5 Opt-Out

You may opt out of the arbitration and class action waiver provisions by sending written notice to the email address listed below within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in the State of California.

17. General Provisions

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

17.2 Entire Agreement

These Terms, together with our Privacy Policy and any supplemental policies we publish, constitute the entire agreement between you and Gravvit regarding the Service.

17.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17.4 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

17.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

17.6 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, or pandemics.

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms within the app and updating the "Last Updated" date at the top of this document. For significant changes, we may also notify you via email or push notification.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and deactivate your account.

19. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: legal@gravvit.com

These Terms of Service were last updated on April 8, 2026.